Refund policy

RETURNS AND EXCHANGES 

Spain and Portugal Peninsula

 [3.50] euros on shipments of purchases less than 40 EUR.

 Free Shipping on purchases with a total amount greater than 40 EUR.

  • Balar Islands

 [5.00] euros on shipments of purchases less than 60 EUR

 Free Shipping - on purchases with a total amount greater than 60 EUR.

  • Canary Islands, Ceuta and Melilla

 [19.00] euros on shipments of purchases less than 100 EUR.

  FREE Shipping on purchases with a total amount greater than 100 EUR.

  • European Union (DE,FR,IT,PT,AT,PL,MC,NL,BE,CZ,LU)

 I send [8.00] euros on purchases with a total amount greater than 80 EUR.

Free Shipping on purchases with a total amount greater than 80 EUR.

  • USA

 I send [20.00] euros on purchases with a total amount greater than 100 EUR.

 Free Shipping on purchases with a total amount greater than 100 EUR.

  • United Kingdom

  I send [8.00] euros on purchases with a total amount greater than 80 EUR.

  Free Shipping on purchases with a total amount greater than 80 EUR.


If there are any problems, we will notify you and give you a new estimated delivery date.

If you wish to change the delivery address after you have placed your order, it is very important that you notify info@youfirstbeauty.com as soon as possible.

Once the order has left our warehouse, we cannot change the delivery information.

Due to the nature of the products, we do not accept returns.

If you have any questions about an item, please feel free to contact us to resolve the issue and/or ask WHERE TO FIND US if you prefer to test the products physically before buying them.